Privacy Policy
Last updated: December 2024
1. Introduction
Speed Ascend Tools ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website speed-ascend.com or use our services.
2. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number, postal address)
- Account credentials and preferences
- Payment information (processed securely through third-party payment processors)
- Communication preferences
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website
- Cookies and similar technologies
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our services
- Process transactions and send related information
- Send promotional communications (with your consent)
- Respond to your comments and questions
- Improve our website and services
- Comply with legal obligations
- Protect against fraudulent or illegal activity
4. Information Sharing and Disclosure
We do not sell or rent your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party vendors who provide services on our behalf
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings or our cookie management tool. For more information, see our Cookie Policy.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.
7. Your Rights
Under UK GDPR, you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
To exercise these rights, contact us at [email protected].
8. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.
9. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
10. International Transfers
Your information may be transferred to and processed in countries other than the UK. We ensure appropriate safeguards are in place to protect your data during such transfers.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
12. Contact Information
If you have questions about this Privacy Policy, please contact us:
Speed Ascend Tools
142 High Street
Birmingham, West Midlands B15 2UE
United Kingdom
Email: [email protected]
Phone: +44 121 456 7890